Explained institute processes and requirements and addressed client inquiries. Assisted with renewals and provided technical setup support.

Handled customer inquiries and complaints, processed customer and vendor payments, proposed solutions to ensure satisfaction, provided product/service advice, explained packages and prices, and addressed...

Made collection calls for overdue payments, negotiated partial or total settlements, clarified balance/cost doubts, and offered unique payment arrangements.

Attended and followed up on client requests and complaints, proposed solutions for customer satisfaction, managed payments, advised on products/services, explained offerings, and demonstrated phone communication...