Agustina Rossi
Driving global growth through customer success and scalable partnerships.
Argentina
Full time
Remote
Senior Customer Success and Partnership Leader with over 15 years of experience across AI and SaaS sectors, specializing in driving revenue growth, retention,...
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My Career Journey
1/5
Advertising Callers AI
Customer Success Manager
Apr 2026 - Present | 6m
Tel Aviv, IL
Managed end-to-end client lifecycle, driving engagement and growth. Led clients through pilot to full conversion, designed AI conversation scripts, supported integrations with Twilio, HubSpot, and PostHog,...
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Plastic Bank
Partner Success Manager
Sep 2024 - Mar 2026 | 1y 6m
Oversaw $5M+ global portfolio across 45 partners, maintaining 95% retention. Drove revenue protection and expansion, led partner success lifecycle, coordinated co-branded initiatives and platform enhancements,...
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BMAT Music Innovators
Customer Relationship Manager
Feb 2017 - Aug 2024 | 7y 6m
Led enterprise relationship management across LATAM, ensuring contract stability and long-term revenue growth. Managed client lifecycle, partnered on regional growth initiatives, acted as strategic advisor,...
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Hewlett Packard Enterprise
Project Manager - PMO
Aug 2013 - Jan 2017 | 3y 5m
Led process definition and optimization for the OneLead Program in LATAM. Coordinated cross-functional collaboration, monitored sales performance, optimized workflows, enhanced lead qualification, and...
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Hewlett Packard Enterprise
Senior Analyst in Sales Administration
May 2010 - Jul 2013 | 3y 2m
Analyzed business opportunities for OneLead Program, assigned qualified opportunities, ensured process integrity from opportunity identification to closure, managed CRM data, and developed sales processes...
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Analytical Thinking
Action Oriented
Problem Solving
Collaboration
Leadership
Program Management
Most proud of (2/3)
1st
Diagnosed and restructured an underperforming AI voice campaign by fixing call timing, boosting response rates.
2nd
Urgently resolved analytics errors and corrected graphs before the CooperVision press release, ensuring accurate public data.
Career Highlights
1/2
Client engagement - AI voice campaigns
Boosted AI voice campaign responses by refocusing timing
Argentina, 2026
In a client engagement I noticed an AI voice campaign was underperforming. I dug into call logs...
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Regional lead for OneLead program, LATAM
Scaled OneLead program adoption across LATAM
Argentina, 2026
In my role leading OneLead across LATAM I drove program visibility and adoption by creating a...
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