Managed strategic client relationships, personalized support, and proactive communication. Identified client needs and delivered tailored solutions. Drove client engagement and retention through trust-based...

Provided tier 2 support, client onboarding and training, improved product adoption and loyalty, managed long-term client satisfaction, delivered onboarding sessions, and created training resources to enhance...

Managed procurement processes and supplier relationships. Served as assistant to COO, CEO & Chairman, overseeing diaries and meeting schedules, and demonstrated strong organizational skills.

Managed three Billabong stores, overseeing sales, customer service, and team of 15. Demonstrated leadership, sales organization, and operational skills.